Technologies for transparency and accountability
Making All Voices Count works across a number of overlapping and mutually reinforcing thematic areas. Many of the projects we support are not easily categorised by theme: some fall into more than one of our thematic areas, while some are not quite a natural fit for any of them.
Projects under the theme of technologies for transparency and accountability are using a wide range and mixture of different technologies to leverage citizen engagement for more responsive and accountable governance – from interactive voices response surveys and online crowdsourcing platforms to video and radio.
Research under this themes deepens our understanding of the role that these technologies play in citizen voice and transparency for achieving accountable and responsive governance.
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PUBLICATIONAppropriating technology for accountability: messages from Making All Voices Count
14 messages on the roles technologies can play in enabling…
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PUBLICATIONSupporting innovation and the use of technologies in accountability initiatives:…
Lessons for programmes supporting innovation in governance
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PUBLICATIONIncreasing citizen voice and government responsiveness: what does success really…
Unpacking success and failure in ICT for governance initiatives
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PUBLICATIONAddressing failure in ICT-enabled ‘citizen voice – government responsiveness’ interventions:…
Understanding citizen and government willingness and capacity in ICT-enabled interventions
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BLOGTime enough to learn? Seeking the conditions for actionable learningJed Miller
What's needed for learning and adaptation in tech for transparency…
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PUBLICATIONConnecting citizens to their governments: lessons from ICT-based governance initiatives…
Describing the impact of ICT-governance initiatives
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BLOGWhat does it take to make research used and useful?…Tom Walker
Sharing evidence in usable ways
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NEWSGreater than the sum of its parts: impact of the…November 22, 2017
Learning together about different aspects of collective work in South…
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PUBLICATIONIzolo: mobile diaries of the less connected
Mobile use patterns of the less connected in South Africa
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NEWSTrac FM: Increasing effectiveness and government response to CSO campaigns…November 16, 2017
Generating data through radio polls to demand transparency and accountability
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PUBLICATIONThe techno-centric gaze: incorporating citizen participation technologies into participatory governance…
Explaining the use and non-use of citizen participation technologies in…
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NEWSMOPA: How an app generates data that help clean-up MaputoNovember 16, 2017
Improving Maputo's waste collection through participatory monitoring
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NEWSLENGGO: Public budget tracking holds Kenyan county governments to accountNovember 15, 2017
Amplifying citizen voices in budget-making processes
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BLOGCitizen accountability in a time of FacebookJohn Gaventa
Tech-enabled accountability in historical context
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BLOGAdaptiveness through ‘simplest tools and practices’Pedro Prieto Martin
Putting adaptiveness into practice
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PUBLICATIONTech for governance programmes in Tanzania
(How) can tech be used to promote good governance in…
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PUBLICATIONConnecting communication: using video to open spaces and mediate exchange…
Adapting and scaling down participatory video for connecting citizens
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NEWSCall for session proposals: RightsCon Toronto 2018November 08, 2017
The world’s "leading event on human rights in the digital…
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BLOGThe effects of tech-driven accountability approaches on power, politics and…Fayyaz Yaseen
Reflections on the most effective pathways to citizen engagement and…
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NEWSBalangay wins People’s Award at Global Innovation Week 2017November 03, 2017
An open cloud information system helps risk prone communities in…
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PUBLICATIONTrust, responsiveness and sustainability in complaints systems: Transparency International’s experience…
The role played by technology in facilitating complaints submissions and…
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PUBLICATIONTech for governance programmes in Kenya
What is left of Kenya's conducive tech environment, and where…
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BLOGUsing what we know: How to ensure tech projects meet…Tom Walker
Lessons from MAVC on making tech effective
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NEWSOil Journey: Following the money from oil revenue to improve…October 23, 2017
Revealing to Ghanaians how much money the government makes from…
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NEWSTIMBY: Evidence-based reporting of environmental crimes in LiberiaOctober 20, 2017
Mixing solid data gathering and creative storytelling for accountability
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NEWSGame My Village: Improving and inspiring village participatory planning in…October 18, 2017
Building relationships of trust and transparency between villagers and local…
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PUBLICATIONDoing digital development differently: lessons in adaptive management from technology…
The realities of adaptiveness in Kenyan digital development projects
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EVENTMaking All Voices Count Learning Event in IndonesiaOctober 12, 2017
Learning from Indonesia's #tech4gov programmes
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EVENTWorking with local government – Making All Voices Count Event…October 16, 2017
How complex is it to make tech for governance really…
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EVENTKnow your context – Making All Voices Count Learning Event…October 10, 2017
Discussing the importance of mapping your context in #tech4gov
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NEWSResearch, Evidence and Learning Newsletter – October 2017October 10, 2017
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BLOGAnjali Nayar: A storyteller that innovates for social change
Making the collection and sharing of data easy so communities…
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EVENTWhat data do we want? Understanding demands for open dataOctober 19, 2017
What kind of open data do civil society organisations actually…
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BLOGAntya Widita: The social innovator using open data for positive…
Using open data to create opportunities for citizens to collectively…
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EVENTAppropriating Technology for AccountabilityOctober 25, 2017
Lessons from Making All Voices Count
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PUBLICATIONOpen mapping from the ground up: learning from Map Kibera
Building trust between citizens and governments through mapping processes
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PUBLICATIONInnovations to engage youth in accountability work in Liberia
Improving Liberia’s accountability though youth engagement
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BLOGWhy development needs innovation scoutsKevin Hernandez
The challenges of funding technology innovation in the development sector…
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EVENTCivic Tech Innovation Network Meeting in South AfricaSeptember 20, 2017
Learning together through the Making All Voices Count Community of…
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PUBLICATIONTools, platforms and mechanisms to support accountability to disaster-affected populations…
Transparency and accountability in disaster risk reduction in the Philippines
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NEWSResearch, Evidence and Learning Newsletter – September 2017September 19, 2017
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EVENTWebinar: What does tech deliver for citizen voice and accountability…November 8, 2017
Citizen voice, technology and accountability in health systems
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PUBLICATIONVoice or chatter? Making ICTs work for transformative citizen engagement:…
Using ICT-mediated citizen engagement to promote democratic governance
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PUBLICATIONVoice or chatter? Making ICTs work for transformative citizen engagement
ICT-mediated citizen engagement can promote democratic governance and amplify citizen…
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NEWSBuntwani 2017: Learning from tech-enabled initiatives that #LeaveNoOneBehindSeptember 13, 2017
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BLOGFear of being a cybercriminal vs. freedom online: Insights from…Sanne van den Berg
Putting Tanzania's Cybercrimes Act in the spotlight
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PUBLICATIONBudget oversight and accountability in Nigeria: what incentivises digital and…
Raising awareness of the right of access to budgeting information…
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PUBLICATIONPathways to accountability from the margins: reflections on participatory video…
Improving participatory video processes to engage citizens and foster support…
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PUBLICATIONTranslating complex realities through technologies: lessons about participatory accountability from…
Using participatory technologies to increase government accountability
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PUBLICATIONWhen top down visions meet grassroots digital activism: notes from…
Improving integration of ICTs in the governance process in the…
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NEWSResearch, Evidence and Learning Newsletter – July 2017July 18, 2017
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EVENTInternet Governance Forum 2017: Shape Your Digital FutureDecember 18, 2017
Exchanging information and sharing good practices on public policy issues…
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EVENTAsia Pacific Regional Internet Governance Forum (APrIGF)July 26, 2017
Advancing Internet governance development in the Asia Pacific region
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EVENT“First, Do No Harm” — Privacy, Data Security, and the…July 19, 2017
Treating citizen data with the respect it deserves
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BLOGPractitioner reflections on digital technologies and citizen participation in the…Hilary Martinez
Why are digital and social divides still hindering citizen participation…
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PUBLICATIONICT-facilitated accountability and engagement in health systems: a review of…
Successful use of ICTs for health systems accountability depends on…
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BLOGUnderstanding how to learn in LiberiaHeather Gilberds and Blair Glencorse
What matters in doing research for accountability?
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PUBLICATIONMarco Civil vs.Copyright Reform: a comparative study
Innovative experiences in the use of ICTs for improving citizen…
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PUBLICATIONCountry overview Netherlands
The Dutch e-government framework and the community-building potential of ICTs
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PUBLICATIONCountry overview Brazil
An overview of the state of art of ICT-mediated citizen…
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PUBLICATIONdecidim.barcelona, Spain
Complementing traditional ways of engaging citizens in in local politics…
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PUBLICATIONAccountability in health systems and the potential of mHealth
Exploring literature on accountability in health systems and on mHealth
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PUBLICATIONOns Geld citizen initiative, Netherlands
How a citizen initiative used ICTs in a campaign for…
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PUBLICATIONCountry overview Colombia
What is restricting developments in E-Participation in Colombia?
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PUBLICATIONUrna de Cristal, Colombia
Can ICT-mediated citizen engagement in Colombia overcome democratic divides?
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PUBLICATIONCountry overview Uruguay
How ICT-mediated democratic governance processes are evolving in Uruguay
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PUBLICATIONCountry overview Philippines
Using technology to complement existing citizen engagement structures
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PUBLICATIONCountry overview South Africa
The growing potential for citizens to hold government accountable through…
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PUBLICATIONParticipatory mapping in e-Thekwini Municipality, South Africa
Using ICTs for health and safety for informal workers
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BLOGPeer learning on tech-enabled approaches to citizen participation in the…Lanz Baltazar
Generating evidence-based guidance from practitioners on digital technology and citizen…
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PUBLICATIONDemocratic accountability in the digital age
Making sure that democratic accountability isn't lost in the digital…
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PUBLICATIONA citizenship in crisis: voice, welfare and other contestations in…
Democracy is at risk if citizens are alienated by e-governance
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PUBLICATIONDigital mapping in Warwick Junction and the remaking of ‘space’:…
Using ICTs in occupational health and safety of informal traders
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NEWSResearch, Evidence and Learning Newsletter – June 2017June 28, 2017
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BLOGTech innovation hubs: A way forward towards policy engagement and…Preston Whitt
How could tech innovation hubs contribute to a more vibrant…
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BLOGLearning from tech use in the development sectorLaeticia Klein
How do international development organisations use ICT solutions in their…
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PUBLICATIONWhen digital democracy falls short: insights from Colombia
Colombia's e-government is failing to engage its citizens
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PUBLICATIONCitizen participation and the rise of the Open Source City…
How cities in Spain are working towards citizen participation through…
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BLOGMore accountable systems for tackling sexual abuse and rape in…Ash Hartwell
Combating child sexual abuse and gender-based violence in Liberia
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PUBLICATIONA tale of two consultations: online participatory practices in Brazil
Public consultations in Brazil in a declining participatory environment
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EVENTWebinar: ICT-mediated citizen engagement: Voice or Chatter?July 5, 2017
Shaping governance through citizen engagement with ICTs
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BLOGRatings and responsiveness in South Africa: Site visits with YowzitKeke Molebatsi
Beyond reviews of services to deeper engagement for government responsiveness
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BLOGThe story of two tech platformsKeke Molebatsi
Yowzit and UX reflect, learn and share stories of their…
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NEWSResearch, Evidence and Learning Newsletter – May 2017May 30, 2017
Tech-enabled approaches to accountable governance: three event reports
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PROJECTScaling,Citizen-Government Engagement Project (CGEP)The Global Citizens’ Initiative (TGCI)
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EVENTInformation, innovation and feedback in PakistanJuly 10, 2017
Learning from MAVC projects in Pakistan
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BLOGLooking back on Map KiberaErica Hagen
Learning about the impact of interactive community mapping
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BLOGA bottom-up initiative empowering grassroots communities in IndonesiaOpen Data Labs
Transforming Indonesian cities to be more livable, sustainable, and adaptable…
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BLOGYouth in Action: How Jakarta can say “No” to disasterOpen Data Labs
Increasing young citizens’ awareness of the potential danger should a…
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EVENTData Investigation CampJuly 19, 2017
Using data for evidence-based campaigning
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BLOGOpen Cities: Firefighting at your fingertips in IndonesiaOpen Data Labs
Helping the Jakarta Fire Department improve their public service delivery
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BLOGEngage, incubate and collaborate: How we innovate and help make…Open Data Labs
Opening up opportunities for citizens and civil society to influence…
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PROJECTScaling,Una Hakika: Managing misinformation with ICTs for open governance and…The Sentinel Project
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PUBLICATIONMore accountable and responsive governance: how do technologies help make…
Accountable and responsive governance - seven streams of tech-enabled change
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PROJECTInnovation,A village-based disaster risk reduction and management hubShontoug Foundation
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PROJECTScaling,Innovate Counties Challenge: Giving a voice to marginalized Kenyan youthsUnited Nations Human Settlements Programme (UN-HABITAT)
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PROJECTInnovation,Tushirikiane project: Following up on election promises to improve service…Jamii Media Company Ltd
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PROJECTScaling,Promoting access to timely and reliable budget informationInternational Budget Partnership Kenya (IBP)
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EVENTTech4PRI practitioner learning eventMay 19, 2017
Sharing learning on ICTs for citizen engagement in the Philippines