In this Global Partnership for Social Accountability (GPSA) webinar, IT for Change will present the results of eight empirical case studies of citizen engagement through ICTs, which they undertook in Brazil, Colombia, India, Kenya, Netherlands, South Africa, Spain, the Philippines and Uruguay.
The research, funded by Making All Voices Count, explored in each case how new forms of participation were shaped by IT, how IT affected power relations between government and citizens, and how the interactions between different actors continuously shape governance. The findings provide insights into how citizen engagement using IT should be evaluated and highlights policy issues and governance practices that matter for meaningful, IT-based citizen engagement.
Deepti Bharthur is a Research Associate at IT for Change. She contributes to academic, action, and policy research in the areas of e-governance and digital citizenship, data economy, platforms and digital exclusions. She is the lead researcher on Voice or Chatter.
Rosie McGee is a senior Fellow at the Institute of Development Studies in the UK. She currently coordinates the Research, Evidence and Learning component of Making all Voices Count, which manages the portfolio of 60 research projects of which Voice or Chatter is part. Over the past 10 years, she has conducted and managed extensive research on accountable governance, power and politics.
Join the Webinar here
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Voice or chatter? Developing a theory of ICT-mediated citizen engagement
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